GENERAL CONDITIONS OF SALE Article 1. The fields of Application and Modification of the General Conditions of Sale :these general conditions of sale apply to all sales concluded through the website Sinatex Sinatex is a sales site for professionals, our items are for resale and not for personal use.Sinatex reserves the right to adapt or modify at any time the present general conditions of sale. Article 2. Storage of the offer:- All our products are guaranteed new.- For products not stored in our warehouses, our offers are valid subject to availability from our suppliers. This information comes directly from our suppliers, exceptional errors or modifications are beyond our control and can not engage our responsibility.- individuals not eligible for exchanges or returns due to a difference in color, because the articles may not be used for personal use, but only professional.- In the event of a rupture of a product after placing your order, and in order not to delay the delivery, we will provide you with a similar product of its price and its features, and in a model close to your request. However, if the shortage of stock was a significant number of the same model, we will contact you by email to ask you for a new choice. In all cases we will proceed with a refund. Article 3. Validation of the orders.Any purchase order signed by the consumer "click" is an irrevocable acceptance which can be questioned only in the limits foreseen in the present general conditions of sale, in the same way that the "right of retractation" and "out of stock".Article 4 : PrixSinatex reserves the right to modify its prices at any time but undertakes to apply the rates current which will have been indicated at the time of your order, subject to availability on that date.Article 5 : Payment methods and Security :- Payment Terms : You can pay :- by bank card : in this case, the payment is made on the website Hipay of the savings. This implies that no banking information concerning you forwards through the website of Sinatex . Payment by credit card is perfectly secure ; your order will be recorded and confirmed upon acceptance of payment by the banking service Hippay.You can pay online with confidence entering the number and the expiry date of your credit card details in the spaces provided for this purpose. We have adopted the SSL encryption process which ensures the confidentiality of data bank.- by bank check, money order, or wire transfer : your order is reserved for a maximum of 15 days. The order will only be processed on receipt of your payment on time and run accordingly.- Security :The details of your credit card are encrypted thanks to protocol SSL (Secure Socket Layer) and never transmitted unencrypted over the network. The payment is directly made with the bank. Sinatex has no access to these coordinates, and does not on its servers. This is why they are called back for each new transaction on our site.Sinatex reserves the right , in all cases, to ask its customers of documents for inspection orders and / or regulations. A refusal of provision of the requested items would result in the cancellation pure and simple of the orders in question.Clause of property reserve : the products remain the property of Sinatex until the complete cashing of the price by Sinatex .- Default of Payment :Sinatex reserves the right to refuse a delivery or honour an order from a consumer who would not have regulated completely or partially a preceding order or with whom a payment dispute is being of directors.Article 6 : Terms of livraisonGénéralités :products purchased on Sinatex are delivered in metropolitan France, Corsica and Monaco, the European union, as well as in the DOM-TOM. The products are delivered to the delivery address that you indicated during the order process. The times indicated are average times and correspond to the time of treatment, preparation and delivery of your order. In the event of deliverable articles on different dates taking into account their availability, the delivery time is based on the longest time. Sinatex, however, reserves the right to split deliveries.Delivery time :The products are delivered to the address indicated by the Buyer to the order. It must verify the completeness and compliance of information he provides. Our delivery times are quoted in working days as a guide and are to be considered once the order is validated. A delay in delivery can in no case give right to any compensation or penalty whatsoever. We invite you to notify us of any delay in delivery exceed seven days to enable us to start an investigation with the carrier. The time of investigation can vary from one to three weeks, depending on the carrier. If during the period of the investigation, the parcel is found, it will be forwarded immediately to your delivery location. During this investigation period, no refund, credit or return of goods for replacement shall be made. By express agreement, an event of force majeure preventing the delivery may not be attributable to Are considered as cases of force major or exceptional events by the law LOCK-OUT, strike, work stoppage or partial in or at its suppliers or service providers, epidemic, war, requisition, fire, flood, interruption or delay in transportation, legal or administrative measures preventing, restricting, delaying or prohibiting the manufacture or import of the goods, etc., the Seller is released from all responsibilities for delivery. The seller will be informed in a timely manner, cases and events listed above Buyer. In all cases, delivery on time can intervene only if the Buyer is in breach of its obligations to the Seller regardless of the cause.Transport supports transportation risks to delivery, that is to say, until physical delivery of the goods to the consignee indicated at the time of the order or his representative who accepts provided that the Buyer checks the goods upon receipt in the presence of the carrier and means, if necessary, by writing on the consignment note or consignment note, the reserves observed according to the procedure below. By exception, the risks and perils of transport, in particular the loss, deterioration or theft, are the responsibility of the buyer if the Buyer is a professional. You must refuse delivery if the package or merchandise is damaged, missing or if the package has been opened or repackaged. In the event of loss or damage, you must make reservations in writing accurate and detailed on the consignment note or consignment note to the carrier in his presence or his employee (reserves style "subject to control unpacking" no one of any value). You should then be sent to the carrier a registered letter with acknowledgement of receipt showing the reservations within the three days following delivery. To help you in these endeavors, we invite you to contact us via the page The goods accepted without reservations by the Purchaser at the time of delivery and/or default letter to the carrier within three clear days, is deemed arrived in good condition and in its entirety. No claim may be supported by and its responsibility cannot be engaged. For any question or difficulty you may encounter, we invite you to contact us via our contact page.Delivery tracking :once you've chosen and validated your means of payment, an order number - we recommend that you print or save - is assigned to you. Your order is then recorded.The application of shipping your order generates and automatically sends an e-mail on the e-mail address of the customer to give information on the evolution of the order as well as a web link to enable it to monitor its shipment on the carrier's website.Modes of Delivery :The ordered product is delivered by mail or by an independent carrier, depending on the total weight of the package containing one or more products ordered and on the exclusive initiative of the seller, at the address listed on the purchase order.Control of the Delivery :If at the time of delivery, the original packaging is damaged, torn, opened, you must then check the condition of the items. If they have been damaged, you must refuse the package and note a reserve on the delivery (parcel refused because opened or damaged).Article 7 : ResponsabilitésSinatex cannot be held responsible for the inexecution of the contract concluded in case of stock rupture or product unavailability, force majeure, disruption or total or partial strike in particular postal services and means of transport and/or communications, flood, fire. Sinatex not incur any responsibility for all consequential damages because of present, trading loss, loss of profit, damage or expenses which may arise.- The choice and purchase of a product are under the sole responsibility of the customer. The total or partial impossibility of using products notably because of a poor selection of sizes or dimensions can give rise to no compensation, refunding or blamed of the responsibility of Sinatex - All responsibility of Sinatex for all kinds of direct or indirect damages resulting from the inexecution or the bad execution of the sale of a product or service shall in no case exceed an amount equal to the price of the product sold.Article 8 : right of withdrawal between professionals : Article L121-16-1 of the consumer Code extends the rules applicable to relations between consumers and traders, to contracts concluded off-premises between two professionals where the subject-matter of these contracts does not fall within the scope of the main activity of the professional requested, and the number of employees employed by the latter is less than or equal to five. The right of retraction between professionals is applicable only when the following three conditions are met : the contract must be concluded off-premises, the object of the contract must not enter into the scope of main activity of the company, the number of employees of the company must be less than or equal to five. The contract is concluded off-premises It is a contract concluded outside the place where the trader usually carries on his activity, in the simultaneous physical presence of the trader and the client, even if the latter has requested the professional before the conclusion of the contract. For example, a contract signed with the client, or during an excursion organised is a contract concluded off-premises. However, a contract concluded at a distance is not within the scope of the contracts concluded off-premises, therefore, that the professional and the client are not present physically and, simultaneously, that there has been an exclusive use of one or several techniques of distance communication up to conclusion of the contract. Contracts entered into in the place where the trader usually carries on his activity immediately after the client was personally approached by the professional in a different place than where it usually carries on its activity are also covered. The contract does not fall within the scope of the main activity of the professional To the right of withdrawal is possible, the contract should not enter into the scope of the main activity of the professional. In the event of a dispute, this point is interpreted by the case law. In principle, any secondary activity carried on by the professional client shall not be taken into account when determining whether the contract between or not in the scope of its main activity. Here are a few interpretations : A contract for the provision of services to the site of online sales of a company, in principle, enters into the field of the main activity of the professional, A life insurance contract does not, in principle, within the scope of the main activity of the professional, A contract for the installation of a device to video-surveillance does not, in principle, within the scope of the main activity of the professional. The trader must not employ more than five employees Finally, the scope of the right of withdrawal between professionals is limited to businesses that do not employ more than five employees. A professional who employs more than five employees may not avail themselves of the right of withdrawal on a contract concluded off-premises and which does not fall within the scope of its main activity. Address of the After-Sales Service :Sinatex1 aisle cornouillers13500 MartiguesFRANCEArticle 9 : Right of withdrawal :The consumer, who buys goods or a service to a remote professional, has a period of 14 days to change your mind about the purchase. If it shrinks, the consumer does not have to give reasons or to pay penalties.with the exception of return costs.The product must be returned in good condition and not used.Sinatex undertakes to reimburse all sums paid in as soon as possible and at the latest within 14 days following the date on which this right was exercised. Beyond that, the amount due is as of right productive of interest at the legal rate in force. The refund will be made by any means of payment.- No sending of against refunding will be accepted whatever the reason.Article 10 : Guarantees and after-sales SERVICE :Only the jewelry in solid silver and gold plated purchased on Sinatex are entitled to a two-year warranty, under normal conditions of use.All our products are brand new and benefit from our guarantee. In the event of a defect during the initial warranty period, repairs will be provided and supported free of charge by sinatexPour be able to benefit from the guarantee of products it is imperative to retain the purchase invoice of the product.Article 11 : contact Details of the company :registered Office of SinatexSIREN 848167953SIRET 848167953000191 aisle cornouillers13500 MARTIGUESFRANCEService Client SinatexVous can contact the Customer Service department :- by e-mail at the following address : - by mail : Lyazid Sinani - 1 allée of dogwoods - 13500 Martigues - FRANCE - by phone : 07 50 06 57 65Service After Sales (returns, exchanges, repairs) or by e - mail : Lyazid Sinani - 1 allée of dogwoods - 13500 Martigues - FRANCE ARTICLE 12 : JURISDICTION CLAUSE For all litigation and disputes, of whatever nature or cause, only will be competent the courts of Aix-en-Provence, even in the case of summary proceedings, call in guarantee or of plurality of defenders. Acceptances, drafts, money orders, wearing conditions do not provide for or novations of, nor derogation to this clause.