GENERAL CONDITIONS OF SALE Article 1. Scope and Modification of the General Terms and Conditions of Sale: These general terms and conditions of sale apply to all sales concluded through the Sinatex website Sinatex is a professional sales site, our items are intended for resale and not for personal use.Sinatex reserves the right to adapt or modify these general terms and conditions of sale at any time. Article 2. Validity of the offer:- All our products are guaranteed new.- For products not stored in our warehouses, our offers are valid subject to availability from our suppliers. This information comes directly from our suppliers, errors or exceptional modifications are beyond our control and cannot engage our responsibility.- individuals cannot claim exchanges or returns due to a color difference, because the items cannot be used for personal use, but only professional.- In case of definitive product breakage after placing your order, and in order not to delay delivery, we will provide you with a similar product by its price and its characteristics and in a model close to your request. However, if the out of stock concerned a large number of the same model, we will contact you by email to ask you for a new choice. In any case, we will not issue a refund. Article 3. Validation of orders.Any order form signed by the consumer by "click" constitutes an irrevocable acceptance which can only be questioned within the limits provided for in these general conditions of sale in the same way as the "right of withdrawal" and "out of stock".Article 4: Pricessinatex reserves the right to modify its prices at any time but undertakes to apply the current prices indicated to you at the time of your order, subject to availability on that date.Article 5: Payment Methods and Security:- Payment Methods: You can make the payment:- by credit card: in this case, the payment is made on the Hipay website of the savings bank. This implies that no banking information about you passes through the Sinatex website. Payment by credit card is therefore perfectly secure; your order will thus be recorded and validated as soon as payment is accepted by the Hippay banking service.You can pay online with confidence by entering the number and expiration date of your credit card in the slots provided for this purpose. We have adopted the SSL encryption process which ensures the confidentiality of banking data.- by bank check, money order or transfer: your order is then reserved for a maximum of 15 days. The order will only be processed upon receipt of your payment and the deadlines will run accordingly.- Security: Your credit card details are encrypted using the SSL (Secure Socket Layer) protocol and never transit unencrypted over the network. Payment is made directly to the bank. Sinatex does not have access to these contact details under any circumstances, and does not keep them on its servers. That is why they are requested from you again with each new transaction on our site.Sinatex reserves the right, in any case, to ask its customers for supporting documents for the purpose of checking orders and / or payments. A refusal to make the requested items available would result in the outright cancellation of the order(s) in question.Retention of title clause: the products remain the property of Sinatex until the full payment of the price by Sinatex.- Payment Default: Sinatex reserves the right to refuse to make a delivery or to honor an order from a consumer who has not fully or partially paid for a previous order or with whom a payment dispute is being administered.Article 6: Terms of deliverygEneralities: The products purchased on Sinatex are delivered in metropolitan France, Corsica and Monaco, European Union, as well as in the overseas departments and territories. The products are delivered to the delivery address that you have indicated to us during the ordering process. The times indicated are average times and correspond to the processing, preparation and delivery times of your order. In the case of items that can be delivered on different dates due to their availability, the delivery time is based on the longest period. However, Sinatex reserves the right to split deliveries.Delivery time: The products are delivered to the address indicated by the Buyer when ordering. He must verify the completeness and compliance of the information he has provided. Our delivery times are indicated in working days as an indication and are to be considered once the order has been validated. A delay in delivery can in no case give rise to any compensation or penalty whatsoever. We invite you to inform us of any delivery delay of more than seven days in order to allow us to start an investigation with the carrier. The investigation times can vary from one to three weeks, depending on the carrier. If the package is found during the investigation period, it will be sent immediately to your place of delivery. During this investigation period, no refund, credit note or return of replacement goods can be made. By express agreement, a case of force majeure preventing delivery cannot be attributable to . Lockouts, strikes, total or partial work stoppages are considered as force majeure or exceptional events by law at or its suppliers or service providers, epidemic, war, requisition, fire, flood, interruption or delay in transport, legal or administrative measures preventing, restricting, delaying or prohibiting the manufacture or import of the goods, etc. the Seller is released from all responsibilities upon delivery. The seller will keep the Buyer informed in a timely manner of the cases and events listed above. In any case, timely delivery can only occur if the Buyer is up to date with his obligations to the Seller regardless of the cause.Transport bears the risks related to transport until delivery, that is to say until the physical delivery of the goods to the addressee indicated at the time of the order or to his representative who accepts it, provided that the Buyer checks the goods upon receipt in the presence of the carrier and indicates, if necessary, in writing on the transport voucher or consignment note, the reservations observed according to the procedure below. By exception, the risks and perils of transport, in particular loss, damage or theft, are the responsibility of the Buyer if he is a professional. You must refuse delivery if the package or the goods are damaged, missing or if the package has been opened or repackaged. In the event of loss or damage, you must make precise and detailed written reservations on the transport voucher or waybill of the carrier in his presence or his employee (Reservations of the style "subject to unpacking control" have no value). You must then send the carrier a registered letter with acknowledgment of receipt containing the reservations within three clear days of delivery. In order to help you in these steps, we invite you to contact us via the page . The goods accepted without reservations by the Buyer at the time of delivery and / or in the absence of a letter addressed to the carrier within three clear days, are deemed to have arrived in good condition and in their entirety. No claim can be taken care of by and his responsibility cannot be engaged. For any questions or difficulties that you may encounter, we invite you to contact us via our contact page.Delivery tracking: Once you have chosen and validated your payment method, an order number - which we advise you to print or keep - is assigned to you. Your order is then enregistrée.La shipping your order automatically generates and sends an e-mail to the customer's e-mail address in order to give him information on the progress of his order as well as a web link allowing him to track its shipment on the carrier's website.Delivery Methods: The ordered product is delivered by post or by an independent carrier, depending on the total weight of the package(s) containing one or more ordered products and at the exclusive initiative of the seller, to the address listed on the order form.Checking the package on Delivery: If at the time of delivery, the original packaging is damaged, torn, opened, then you must check the condition of the items. If they have been damaged, you must imperatively refuse the package and note a reservation on the delivery note (package refused because open or damaged).Article 7: ResponsabilitysSinatex cannot be held responsible for the non-performance of the contract concluded in the event of out of stock or unavailability of the product, force majeure, disruption or total or partial strike, in particular postal services and means of transport and / or communications, flood, fire. Sinatex will not incur any liability for any indirect damage as a result of these, operating loss, loss of profit, damage or costs, which may occur.- The choice and purchase of a product are placed under the sole responsibility of the customer. The total or partial impossibility of using the products, in particular due to incorrect choice of sizes or dimensions, cannot give rise to any compensation, reimbursement or questioning of Sinatex's liability- Any liability of Sinatex for all kinds of direct or indirect damages arising from the non-performance or improper performance of the sale of a product or service may in no case exceed an amount equal to the price of the product sold.Article 8: right of withdrawal between professionals : Article L121-16-1 of the Consumer Code extends the rules applicable to relations between consumers and professionals, to contracts concluded outside the establishment between two professionals when the subject of these contracts does not fall within the scope of the main activity of the requested professional and the number of employees employed by the latter is less than or equal to five. The right of withdrawal between professionals is applicable only when the following three conditions are met : the contract must be concluded outside the establishment, the subject of the contract should not fall within the scope of the main activity of the enterprise, the number of employees of the enterprise must be less than or equal to five. The contract is concluded outside the establishment This is a contract concluded outside the place where the professional usually carries out his activity, in the simultaneous physical presence of the professional and the client, even if the latter requested the professional before the conclusion of the contract. For example, a contract signed at the customer's place or during an organized excursion is a contract concluded outside the establishment. On the other hand, a contract concluded remotely does not fall within the scope of contracts concluded outside the establishment as long as the professional and the client are not physically present and simultaneously, and there has been an exclusive use of one or more remote communication techniques until the conclusion of the contract. Contracts concluded in the place where the professional usually carries out his activity immediately after the client has been personally requested by the professional in a place different from the one where he usually carries out his activity are also concerned. The contract does not fall within the scope of the professional's main activity For the right of withdrawal to be possible, the contract must not fall within the scope of the main activity of the professional. In the event of a dispute, this point is interpreted by case law. In principle, any secondary activity carried out by the professional client should not be taken into account when assessing whether or not the contract falls within the scope of his main activity. Here are some interpretations : A contract for the provision of services relating to a company's online sales site is in principle within the scope of the professional's main activity, A life insurance contract does not, in principle, fall within the scope of the professional's main activity, A contract for the installation of a video surveillance device does not, in principle, fall within the scope of the main activity of the professional. The professional must not employ more than five employees Finally, the scope of the right of withdrawal between professionals is limited to companies that employ no more than five employees. A professional who employs more than five employees cannot avail himself of the right of withdrawal on a contract concluded outside the establishment and not falling within the scope of his main activity. After-Sales Service Address:Sinatex1 allée des cornouillers13500 MartiguesFRANCEArticle 9: Right of withdrawal: The consumer, who buys a good or a service remotely from a professional, has a period of 14 days to change his mind about his purchase. If he retracts, the consumer does not have to give reasons or pay penalties.with the exception of return shipping costs.The product must be returned in good condition, and not used.Sinatex undertakes to reimburse all sums paid as soon as possible, and at the latest within 14 days following the date on which this right was exercised. Beyond that, the amount due is automatically interest-bearing at the legal rate in force. The refund will be made by any means of payment.- No cash on delivery shipment will be accepted for any reason.Article 10: Warranties and After-sales service: Only solid silver and gold-plated jewelry purchased on Sinatex are entitled to a two-year warranty, under normal conditions of use.All our products are new and benefit from our warranty. In the event of a defect during the initial warranty period, repairs will be insured and taken care of free of charge by Sinatexin order to benefit from the product warranty, it is imperative to keep the purchase invoice for the product.Article 11: Contact details of the company:Sinatex head Officesiren 848167953SIRET 848167953000191 allée des cornouillers13500 MARTIGUESFRANCESinatex Customer Serviceyou can contact Customer Service:- by email at the following address: - by mail: Lyazid Sinani - 1 allée des cornouillers - 13500 Martigues - FRANCE- by phone: 07 50 06 57 65 After-sales Service (returns, exchanges, repairs)- by mail: Lyazid Sinani - 1 allée des cornouillers - 13500 Martigues - FRANCE ARTICLE 12: JURISDICTION CLAUSE For all disputes and disputes, whatever the nature or cause, only the courts of Aix en Provence will be competent, even in the event of summary proceedings, warranty appeals or multiple defenders. Acceptances, drafts, mandates, conditions of carriage do not bring any novations or derogations from this clause.