TERMS OF SALES
Article 1. Fields of Application and Modification of the General Conditions of Sale:
These general conditions of sale apply to all sales concluded through the website www.grossiste-fouta-kikoy.com
www.grossiste-fouta-kikoy.com is a professional sales site, our items are intended for resale and not for personal use.
www.grossiste-fouta-kikoy.com reserves the right to adapt or modify these general conditions of sale at any time.
Article 2. Validity of the offer:
- All our products are guaranteed new.
- For products not stocked in our warehouses, our offers are valid subject to availability from our suppliers. This information comes directly from our suppliers, errors or exceptional modifications are beyond our control and cannot engage our liability.
- individuals cannot claim exchanges or returns due to a difference in color, because the items cannot be used for personal use, but only professional use.
- In the event of a definitive product shortage after placing your order, and in order not to delay delivery, we will provide you with a product similar in price and characteristics and in a model close to your request. However, if the out of stock concerns a large number of the same model, we will contact you by email to ask you for a new choice. In any case we will not issue a refund.
Article 3. Validation of orders.
Any purchase order signed by the consumer by "click" constitutes an irrevocable acceptance which can only be called into question within the limits provided for in these general conditions of sale in the same way as the "right of withdrawal" and "out of stock" .
Article 4: Price
www.grossiste-fouta-kikoy.com reserves the right to modify its prices at any time but undertakes to apply the current prices which will have been indicated to you at the time of your order, subject to availability on that date.
Article 5: Payment and Security Terms:
- Payment Terms: You can make payment:
- by bank card: in this case, payment is made on the systempay website of the savings bank. This implies that no banking information concerning you passes through the site www.grossiste-fouta-kikoy.com. Payment by credit card is therefore perfectly secure; your order will be recorded and validated upon acceptance of payment by the systempay banking service.
You can pay online with complete confidence by entering the number and expiration date of your bank card in the spaces provided for this purpose. We have adopted the SSL encryption process which ensures the confidentiality of banking data.
- by bank check, money order or transfer: your order is then reserved for a maximum of 15 days. The order will only be processed upon receipt of your payment and deadlines will run accordingly.
- Security:
Your credit card details are encrypted using the SSL (Secure Socket Layer) protocol and are never transmitted unencrypted over the network. Payment is made directly to the bank. www.grossiste-fouta-kikoy.com has under no circumstances access to these contact details, and does not keep them on its servers. This is why you are asked for them again for each new transaction on our site.
www.grossiste-fouta-kikoy.com reserves the right, in all cases, to ask its customers for supporting documents for the purposes of controlling orders and/or payments. A refusal to provide the requested elements would result in the pure and simple cancellation of the order(s) in question.
Retention of title clause: the products remain the property of www.grossiste-fouta-kikoy.com until full collection of the price by www.grossiste-fouta-kikoy.com.
- Failure to Pay:
www.grossiste-fouta-kikoy.com reserves the right to refuse to make a delivery or to honor an order from a consumer who has not fully or partially paid a previous order or with whom a payment dispute would be being administered.
Article 6: Delivery terms
General:
Products purchased on www.grossiste-fouta-kikoy.com are delivered in mainland France, Corsica and Monaco, European Union, as well as in the French Overseas Territories. The products are delivered to the delivery address you provided to us during the ordering process. The times indicated are average times and correspond to the processing, preparation and delivery times of your order. In the case of items deliverable on different dates taking into account their availability, the delivery time is based on the longest time. www.grossiste-fouta-kikoy.com however reserves the right to split deliveries.
Delivery time :
The products are delivered to the address indicated by the Buyer when ordering. He must verify the completeness and conformity of the information he has provided. Our delivery times are indicated in working days for information purposes only and should be considered once the order has been validated. A delay in delivery cannot under any circumstances give rise to any compensation or penalty whatsoever. We invite you to notify us of any delivery delay greater than seven days in order to allow us to begin an investigation with the carrier. Investigation times can vary from one to three weeks, depending on the carrier. If during the investigation period, the package is found, it will be sent immediately to your delivery location. During this investigation period, no refunds, credits or returns of replacement goods can be made. By express agreement, a case of force majeure preventing delivery cannot be attributable to grossiste-fouta-kikoy.com. LOCK-OUT, strike, total or partial work stoppage at grossiste-fouta-kikoy.com or at its suppliers or service providers, epidemic, war, requisition, fire are considered as force majeure or exceptional events by law. , flooding, interruption or delay in transport, legal or administrative measures preventing, restricting, delaying or prohibiting the manufacture or importation of the goods, etc. the Seller is released from all responsibilities upon delivery. The seller will keep the Buyer informed in a timely manner of the cases and events listed above. In all cases, on-time delivery can only occur if the Buyer is up to date with its obligations towards the Seller, whatever the cause.
Transportation
wholesaler-fouta-kikoy.com bears the risks linked to transport until delivery, that is to say until the physical delivery of the goods to the recipient indicated at the time of the order or to his representative who will accepts, provided that the Buyer checks the goods upon receipt in the presence of the carrier and indicates, if necessary, in writing on the transport slip or consignment note, the reservations observed according to the procedure below. As an exception, the risks and perils of transport, in particular loss, damage or theft, are the responsibility of the Buyer if he is a professional. You must refuse delivery if the package or merchandise is damaged, missing or if the package has been opened or repackaged. In the event of loss or damage, you must make precise and detailed written reservations on the transport voucher or consignment note from the carrier in the presence of the carrier or its employee (Reservations such as “subject to inspection upon unpacking” n 'there is no value). You must then send the carrier a registered letter with acknowledgment of receipt stating the reservations within three clear days following delivery. In order to help you with these procedures, we invite you to contact us via the page contact@grossiste-fouta-kikoy.com. Goods accepted without reservation by the Buyer at the time of delivery and/or in the absence of mail sent to the carrier within three clear days, are deemed to have arrived in good condition and in their entirety. No complaints can be handled by grossiste-fouta-kikoy.com and it cannot be held liable. For any questions or difficulties you may encounter, we invite you to contact us via our contact page.
Delivery tracking :
Once you have chosen and validated your payment method, you will be assigned an order number - which we advise you to print or keep. Your order is then recorded.
The dispatch of your order automatically generates and sends an e-mail to the customer's e-mail address in order to give them information on the progress of their order as well as a web link allowing them to follow their shipment on the site of the carrier.
Delivery Methods:
The ordered product is delivered by post or by an independent carrier, depending on the total weight of the package(s) containing one or more products ordered and at the exclusive initiative of the seller, to the address appearing on the order form.
Checking the package upon delivery:
If at the time of delivery, the original packaging is damaged, torn or opened, you must then check the condition of the items. If they have been damaged, you must refuse the package and note a reservation on the delivery slip (package refused because open or damaged).
Article 7: Responsibilities
www.grossiste-fouta-kikoy.com cannot be held responsible for non-performance of the contract concluded in the event of stock shortage or unavailability of the product, force majeure, disruption or total or partial strike, particularly of services. postal and means of transport and/or communications, flooding, fire. www.grossiste-fouta-kikoy.com will not incur any liability for any indirect damage as a result of this, operating loss, loss of profit, damage or costs, which may arise.
- The choice and purchase of a product are the sole responsibility of the customer. The total or partial impossibility of using the products, in particular due to poor choice of sizes or dimensions, cannot give rise to any compensation, reimbursement or liability of www.grossiste-fouta-kikoy.com
- Any liability of www.grossiste-fouta-kikoy.com for all kinds of direct or indirect damage arising from the non-performance or poor execution of the sale of a product or service may in no case exceed one amount equal to the price of the product sold.
Article 8: right of withdrawal between professionals:
Article L121-16-1 of the Consumer Code extends the rules applicable to relations between consumers and professionals, to contracts concluded off-premises between two professionals since the subject of these contracts does not fall within the scope of the main activity of the professional requested and that the number of employees employed by him is less than or equal to five.
The right of withdrawal between professionals is only applicable when the following three conditions are respected:
- the contract must be concluded outside the establishment,
- the subject of the contract must not fall within the company's main field of activity,
- the number of employees in the company must be less than or equal to five.
The contract is concluded outside the establishment
This is a contract concluded outside the place where the professional usually carries out his activity , in the simultaneous physical presence of the professional and the client, even if the latter has contacted the professional before the conclusion of the contract.
For example, a contract signed at the client's premises or during an organized excursion is a contract concluded off-premises.
On the other hand, a contract concluded remotely does not fall within the scope of contracts concluded off-premises as long as the professional and the client are not physically present and simultaneously, and there has been exclusive recourse to one or more distance communication techniques until the conclusion of the contract.
Contracts concluded in the place where the professional usually carries out his activity immediately after the client has been personally contacted by the professional in a place different from that where he usually carries out his activity are also concerned.
The contract does not fall within the scope of the professional's main activity
For the right of withdrawal to be possible, the contract must not fall within the scope of the professional's main activity . In the event of a dispute, this point is interpreted by case law.
In principle, any secondary activity carried out by the professional client must not be taken into account when assessing whether or not the contract falls within the scope of its main activity.
Here are some interpretations:
- A service contract relating to a company's online sales site falls in principle within the scope of the professional's main activity,
- A life insurance contract does not, in principle, fall within the scope of the professional's main activity,
- A contract for the installation of a video surveillance device does not, in principle, fall within the scope of the professional's main activity.
The professional must not employ more than five employees
Finally, the scope of the right of withdrawal between professionals is limited to companies which do not employ more than five employees .
A professional who employs more than five employees cannot avail himself of the right of withdrawal on a contract concluded off-premises and not falling within the scope of his main activity.
Article 9: making foutas
none;mso-layout-grid-align:none;text-autospace:none"> grossiste-fouta-kikoy works with Tunisian artisans who use spools of thread in different colors, ordered from textile professionals. The threads are not dyed according to a color chart, there may therefore be a difference in color shade between the color of your choice and the visual which was provided to you. The same is true for the spools used for embroidery. However, the result remains quite similar. of the BAT.
none;mso-layout-grid-align:none;text-autospace:none"> Any dispute concerning the information provided to you regarding colors cannot be taken into account, nor lead to order cancellation.
none;mso-layout-grid-align:none;text-autospace:none"> It is the same for the indications of the weight of the foutas which can also vary by a few grams depending on the threads received in re-supply at the factory. manufacturing.
After-Sales Service Address:
wholesaler-fouta-kikoy.com
1 dogwood avenue
13500 Martigues
FRANCE
Article 9: Right of withdrawal:
The consumer, who purchases a good or a service remotely from a professional , has 14 days to change his mind about his purchase. If he withdraws, the consumer does not have to give reasons or pay penalties, with the exception of return costs.
The product must be returned in good condition, and not used.
www.grossiste-fouta-kikoy.com undertakes to reimburse all sums paid as soon as possible, and at the latest within 14 days following the date on which this right was exercised. Beyond this, the amount due is automatically subject to interest at the legal rate in force. Reimbursement will be made by any means of payment.
- No cash on delivery will be accepted for any reason.
Article 10: Guarantees and after-sales service:
Only solid silver and gold-plated jewelry purchased on www.grossiste-fouta-kikoy.com are entitled to a two-year warranty, under normal conditions of use.
All our products are new and benefit from our guarantee. In the event of a defect during the initial warranty period, repairs will be insured and covered free of charge by www.grossiste-fouta-kikoy.com
To benefit from the product warranty, it is imperative to keep the product purchase invoice.
Article 11: Company contact details:
Head office of www.grossiste-fouta-kikoy.com
SIREN 752319640
SIRET 75231964000026
1 dogwood avenue
13500 MARTIGUES
FRANCE
Customer Service at wwww.grossiste-fouta-kikoy.com
You can contact Customer Service:
- by email to the following address: contact@grossiste-fouta-kikoy.com
- by mail: wholesaler-fouta-kikoy- 1 allée des cornouillers - 13500 Martigues - FRANCE
- by telephone: 04 42 44 09 22
After Sales Service (returns, exchanges, repairs)
- by mail: wholesaler-fouta-kikoy - 1 allée des cornouillers - 13500 Martigues - FRANCE
ARTICLE 12: JURISDICTION ATTRIBUTION CLAUSE
For all disputes and disputes, whatever their nature or cause, only the courts of Aix en Provence will have jurisdiction, even in the event of summary proceedings, warranty claims or multiple defenders. Acceptances, drafts, mandates, conditions of carriage do not constitute novations or exceptions to this clause.